Responsible Gaming
Pennsylvania Lottery Responsible Gambling Page
Safe and Balanced Gambling Habits
Gambling should be done responsibly to ensure a safe and enjoyable experience. Set limits for yourself, such as the amount you are willing to lose, and stick to them.
Budget and Bankroll Management
Make sure to have enough funds set aside for living expenses before engaging in gambling activities. A good bankroll management strategy includes:
- Setting a budget
- Keeping track of wins and losses
- Not betting more than 5% of your balance on a single bet
Deposit, Loss, Wager, and Session Limits
Our platform allows you to set limits for various aspects of your account. Consider setting:
- Deposit limits: restricting the amount deposited into your account within a specific time period
- Loss limits: limiting the total losses accumulated over a certain period
- Wager limits: setting maximum bet amounts per hand or round
- Session limits: limiting the time spent on our platform
These features can help you maintain control and balance in your gambling experience.
Reality Checks and Time Reminders
Reality checks are tools that provide information about your gaming activity to help prevent problematic behavior. Our reality check tool allows you to see:
- Your session time
- Amounts deposited or lost during a specific period
- Total amount spent on our platform
Time reminders can also be set to alert you when it's been an hour, two hours, or any other specified duration since your last activity.
Cooling-off Periods and Self-Exclusion Tools
If needed, take a break from gambling using cooling-off periods. These features allow for:
- 24-hour cool-down: taking a temporary pause from gaming
- 7-day cool-down: extending the break period
- Self-exclusion: permanently disabling your account to prevent future access
Self-excluded players will not be able to create new accounts or re-activate their existing one.
Account Verification and Age Restrictions
As per our licensing requirements, we must verify age for all users. Players must provide accurate identification information upon registration or when making changes to their account.
Protecting Vulnerable Players
We care about the welfare of players who may be susceptible to problem gambling. Our platform provides tools and resources for responsible gaming:
- Mandatory identity verification process
- Age restriction policy in place
- Responsible bonus usage guidelines
Warning Signs of Problematic Gambling
If you or a friend exhibit any of these behaviors, please seek help immediately:
- Spending more time and money on our platform than initially intended
- Feeling anxious, irritable, or guilty when unable to gamble
- Continuing to gamble despite physical health problems caused by excessive gaming
Support Organisations or Professional Help Resources
If you are struggling with problem gambling or suspect someone is affected:
- National Problem Gambling Helpline: 1-800-GAMBLER (426.2537)
- Local support groups and counseling services available upon request
Responsible Bonus Usage
Use our bonuses responsibly to prevent addiction:
- Read the terms and conditions carefully before claiming any offer
- Understand wagering requirements for bonus money and associated games
- Limit your losses by setting a budget or using deposit limits
Safer Gambling During Slots, Live Casino, Sportsbook, or Promotional Play
When participating in various forms of our services:
- Manage your expectations: realize that wins are not guaranteed and losses can occur
- Understand the rules: know how each game works to avoid confusion during play
- Take breaks: utilize reality checks, time reminders, or cooling-off periods as needed
Mobile Gambling Awareness
Be cautious when accessing gambling platforms on mobile devices:
- Set deposit limits according to your budget
- Keep an eye on session length and frequency of use
- Enable responsible gaming features available for our mobile application
