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Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By using our platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please exit the website immediately.

Eligibility Requirements

You must meet certain requirements to use our platform:

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account.
  • You must provide accurate and truthful information when registering for an account.
  • You must not have had an account suspended or closed on our platform before.

Geographic Restrictions

Our platform is intended only for users located within the state of Pennsylvania, USA. Access from other jurisdictions may be restricted due to licensing and regulatory requirements.

Account Registration Rules

To register an account:

  • Fill out the registration form accurately and completely.
  • Provide a valid email address and password.
  • Verify your email address by following the instructions sent to you after completing the registration process.
  • You can only have one active account per user. Having multiple accounts will result in penalties and potential closure of all affected accounts.

Identity Verification and KYC

To prevent fraud, we may request identity verification documentation from users at any time:

  • We reserve the right to verify your age, name, address, and other identifying information.
  • Failure to provide requested documents or verification may lead to account restrictions or closures.

Account Accuracy Obligations

You must ensure that all information provided during registration is accurate and up-to-date. Providing false or misleading information can result in penalties and potential closure of your account.

Account Security Responsibilities

It is your responsibility:

  • To maintain the security of your login credentials.
  • Not to disclose your password to any third party.
  • To report immediately if you suspect unauthorized access to your account.

Login Credentials and Password Protection

You must keep your username and password secure. Sharing or disclosing them with others can result in penalties and potential closure of your account.

Restricted Behavior and Prohibited Activities

We reserve the right to prohibit certain behavior, including but not limited to:

  • Multi-accounting (having multiple accounts).
  • Collusion or cheating.
  • Manipulating gameplay for an unfair advantage.
  • Abuse of bonuses and promotions.

Bonus and Promotion Rules

Our bonus and promotion terms apply as follows:

  • Bonus funds must be used within the specified timeframe.
  • Bonuses are only eligible on select games and may have specific wagering requirements.
  • Failure to meet these conditions can result in forfeit or reversal of earned rewards.

Wagering and Gameplay Conditions

You agree that our platform's Terms and Conditions apply to all gameplay, including but not limited to:

  • The use of random number generators (RNGs) for fair outcomes.
  • Compliance with state and federal regulations on gaming.
  • Fair play policies and prevention of unfair advantage or manipulation.

Bonus Abuse Prevention

We reserve the right to cancel bonuses, void winnings, or suspend accounts if we suspect bonus abuse or irregular gameplay patterns.

Deposits and Withdrawals

  • We accept payments from valid debit/credit cards and bank transfers only.
  • Withdrawal requests must be made through our platform's official channels and may undergo review before approval.
  • Processing times for withdrawals vary depending on payment method, up to a maximum of 5-7 business days.

Verification Before Withdrawals

We require verification documents before processing withdrawal requests:

  • Identification (ID) documentation
  • Proof of address

Processing and Review Procedures

Withdrawal requests will be reviewed for compliance with these Terms and Conditions. Failure to comply may lead to reversal or rejection of your request.

Responsible Gambling Expectations

Our platform strives to promote responsible gaming behavior, including but not limited to:

  • Deposit limits.
  • Time-outs (temporary suspension).
  • Self-exclusion options for a specified period (up to 5 years).

Self-Exclusion and Account Restrictions

If you choose to self-exclude or have your account restricted due to excessive play patterns or financial issues, our platform's policies will be in effect:

  • Your access to the platform will be limited.
  • You may not open new accounts.

Game Fairness and RNG Systems

Our platform uses RNG systems for fair gameplay outcomes. We ensure compliance with state regulations on gaming fairness.

Technical Interruptions or Voided Gameplay

In cases of technical interruptions, we reserve the right:

  • To cancel bets or void wins resulting from system errors.
  • To suspend or close accounts due to excessive system disruptions.

Suspension or Closure of Accounts

We may suspend or close your account if it's necessary for one of the following reasons:

  • Policy violations (unfair advantage, cheating, etc.).
  • Failure to comply with regulatory requirements.
  • Technical difficulties beyond our control.
  • Your request for closure/self-exclusion.

Intellectual Property and Platform Ownership

The platform's content, design, features, trade names, logos, and software are the property of Pennsylvania Lottery and its licensors.

Limitation of Liability

We limit our liability to reasonable extent in compliance with applicable laws. You acknowledge that gaming can be subject to random fluctuations beyond our control.

Modification of Terms

We may change these terms at any time, without notice:

  • Changes become effective as soon as published.
  • Continued use after updates implies acceptance by users.

Contact or Support Guidance

If you need help navigating the platform, please contact us through:

Email:

Site chat available on our website

Please note that technical issues may result in some limitations to accessibility.